Privacy Policy

Sharing of Your Information

We share your data only with trusted service providers who help us operate the site, such as hosting and analytics companies. They process information on our instructions and are bound by confidentiality. We never sell, rent, or trade your personal data to third parties for their own marketing. We may disclose information if required by law, but only to the extent necessary.

Information We Collect

When you contact us through our contact form, we collect your name, email address, and the contents of your message. This is necessary to respond to your enquiry and provide the assistance you request. Our web servers automatically record basic technical data, including your IP address, browser type, and pages viewed. This information is collected for every visitor to our site, whether or not you contact us.

Data Retention and Deletion

Records are kept only as long as necessary: contact form submissions are retained for a reasonable period after your last interaction, and server logs are kept for a limited time to analyse traffic and security. When data is no longer needed for the purposes described, it is securely deleted or anonymised. We do not keep personal data indefinitely, and we review our retention periods regularly.

Cookies and Your Choices

We use cookies to remember your preferences and to gather anonymous statistics about site usage. These small files are stored on your device and can be deleted or blocked through your browser settings. If you turn off cookies, you may still access the site, but some features may not work as smoothly. For example, you might have to log in again or lose personalised settings, but you can still play and transact.

Why We Hold Your Data

Your contact details are held solely to reply to your queries and to maintain a record of our correspondence for quality and legal purposes. We do not use this information for marketing unless you explicitly opt in. Technical logs help us understand how the platform is used, diagnose problems, and improve site performance and security. This data is analysed in aggregate and is not used to identify individual visitors.

Your Rights to Access and Erasure

You have the right to request a copy of the personal data we hold about you, and to ask us to correct any inaccuracies. To exercise these rights, please contact us through our contact page. You may also request that we delete your personal data, subject to legal obligations. We will act on your request within a reasonable time, and we will confirm once the deletion is complete.

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